Privacy Policy

 Effective Date: January 31, 2025

At WAVY AUTOMOTIVE ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.wavyautomotive.ca, use our services, or interact with us in any way. By using our website or services, you agree to the terms outlined in this policy.

If you have any questions about this policy, please contact us using the information provided at the end of this document.

We collect information to provide and improve our services. The types of information we collect include:

When you interact with us, you may provide personal information such as:

• Your name, email address, phone number, and mailing address.
• Payment information (e.g., credit card details) for transactions.
• Vehicle details (e.g., make, model, VIN) for service requests.
• Any other information you choose to share with us.

When you visit our website or use our online services, we may automatically collect:

• Your IP address, browser type, and operating system.
• Pages you visit, time and date of access, and referring website.
• Cookies and similar technologies to enhance your experience (see Section 4 for details).

We may receive information from third parties, such as:

• Credit reporting agencies (e.g., credit scores for financing purposes).
• Independent businesses (e.g., car dealers or lenders) if you are referred to them by us.

We use your personal information for the following purposes:

• To provide, maintain, and improve our products and services.
• To process transactions and send order confirmations.
• To communicate with you about your inquiries, appointments, or orders.
• To send you promotional materials or updates (with your consent).
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our rights.

We do not sell your personal information. However, we may share it in the following circumstances:

• With Service Providers: We may share your information with trusted third parties who assist us in operating our business (e.g., payment processors, marketing agencies).
• For Referred Transactions: If we refer you to an independent business (e.g., a car dealer or lender), we may share your information to facilitate the transaction. Note that these businesses have their own privacy policies.
• For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety.
• During Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We use cookies, web beacons, and similar technologies to:

• Recognize you as a user of our website.
• Personalize your experience and improve our services.
• Deliver targeted advertisements based on your interests.

You can manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption technologies.
• Limiting access to your information to authorized personnel only.
• Regularly reviewing and updating our security practices.

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct or update your information.
• Deletion: Request that we delete your personal information (subject to legal requirements).
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us using the information below.

Your personal information may be processed and stored in countries outside your jurisdiction, including Canada, the United States, and other regions. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, we will securely delete or anonymize your information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are made constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

WAVY AUTOMOTIVE
sales@wavyautomotive.ca